Privacy Policy

This Privacy Policy discloses the privacy practices for the Duchess Malaysia website (collectively, the “Website” located at Interbase Network (AC0002635-W) .the provider of the Website (referred to as “us” or “we”), is committed to protecting your privacy online. Please go thru the following to learn about what information we will collect from you (the “User” or the “End User”) and how we will use and protect those information.

Your privacy information are important to us.


General Practices

We need it to proceed certain transaction which requires some of your privacy information or reference purposes.

We provide a set of consistent privacy practices in office, out of the office, subsidaries, joint venture and strategic partners.

We won't share your personal information with any third parties except due to the notification, verification, comply with the law, product announcement or protect our rights.

We won't store personal information on our servers unless they are required for the on-going operation of any one of our services.



You may browse this website without revealing who you are and we will not collect any personal information for visit purpose only.

When we collect your personal information, usually they are collected directly from you or you are consent or authorize us to transfer or storage of that information to our data center in Malaysia. Therefore, you are no longer anonymous to us. We will receive your personal information instantly when you join as a member and place an order with us.

We may collect the following information :
Your name, financial information such as credit card or bank account numbers strictly on your transaction purposes, postal address, telephone number, email address.
Your community discussions and correspondence.
Cookies, Web log, IP addresss and supplemental information from third parties.


Authorized Third Party Service Providers

All Online payments are handled by ipay88, an external third party service providers. We strictly do not wish to view or store your credit card or banking details when you are doing you transaction. If you need more information about ipay88 please visit the website for details of their privacy policies and security measures.


Marketing Purposes

We simply would not sell or rent your personal information to any third parties on any offers for their marketing purposes without your clear consent. We will only use your personal information for internal management purposes. We may send daily, weekly, monthly newsletters or deals information via (Duchess MY) based on your information such as email addresses or mobile that you provide to us. If you do not wish to receive promotional or other marketing material from us, please let us know and we will proceed with your request (you can simply unsubscribe certain receiving information preferences in home page of


Disclosure of Your Information

We do not give information about you to government agencies, organisations or any third parties unless one of the following applies:
Legal requirements
Service providers or strategic partners that would help us on business operations (such as payment provider for fraud cases, bill collection, affiliate programs, loyalty programs and co-branding activities)

You ask us to do so or we seek authorization from you.

It is related to criminal investigation or any legal activity that is require by any law enforcement bodies to assist their investigation.

Business Joint Venture or business merging or acquired by business entity. If there is an event or combination of event occurs, we may combine their privacy policy practise with respect to your personal information. In such cases, you will be notify prior notice.


Account Information Protection

Our staffs are forbidden to archive and see your password that used to access website. Please do not disclose your password to anyone except the one that you have authorized to do so, or else you are solely responsible for any account information loss, cash back token and affiliate earning used. If you notice any unusual activities pertaining to your Duchess account, notify us immediately for any necessary action.


® This User Agreement is the property of Interbase Network (AC0002635-W) and may not be used or copied without permission.